Christina Wood
Christina Tynan-Wood has worked in technology journalism for more than 15 years, acquiring a dozen-plus national journalism and business writing awards along the way. A former senior editor at PC World, where she wrote the Consumer Watch column, Christina has advocated for users throughout her career, writing hundreds of articles for PC Magazine, Edutopia, Family Circle, Popular Science, Tippit, and many other publications. She writes several other blogs in addition to Gripe Line, including GeekGirlfriends.com. Her most recent book is "
How to Be a Geek Goddess" (No Starch Press).
by Christina Wood
Readers weigh in on Dell's poor customer service rankings, pointing out that not all of Dell's service offerings are the same... more
According to BBB report, computer dealers received 18 percent more complaints last year, but cell phone industry tops the list... more
Readers weigh in with their thoughts on PC maker rankings and hard drive reliability and service... more
How to avoid the unthinkable: Your domain and Web host go belly-up, taking your Web presence with them... more
Customers’ experiences with the big six PC manufacturers leave ample room for improvement, according to a recent study from Forrester... more
Competitive markets have some tech vendors offloading the cost of righting their wrongs onto customers who are fed up with this unsettling trend
... more
Call to action: Make your voice heard on all issues surrounding taxation... more
Ten calls a week about Microsoft cloud services has one Gripe Line reader suspicious of a con job... more
A computer upgrade forces an Intuit Quicken user to reconsider his choice of personal finance software... more
Reader’s desire to purchase an open source system from Dell meets sales rep resistance... more
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